Shipping policy

THE FUGG HUB — SHIPPING POLICY

Last updated: August 26, 2026

The Fugg Hub ships pre-owned collectible Fugglers from Victoria, British Columbia, Canada.

Processing Time

Orders are generally processed and prepared for shipment within [X–X] business days of receiving payment.

Processing times may occasionally be longer during periods of high order volume, holidays or store promotions.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on the destination, package size/weight and shipping service selected.

Available shipping options and rates may vary by destination.

Tracking

Where available, tracking information will be provided once your order has shipped.

Please ensure that your shipping address is correct before completing your purchase. The Fugg Hub is not responsible for delays or additional costs resulting from an incorrect or incomplete address supplied by the customer.

Delivery Estimates

Delivery times provided at checkout are estimates and are not guaranteed. Once an order has been handed to the carrier, delays caused by the carrier, weather, customs, strikes or other circumstances outside The Fugg Hub’s control may occur.

International Orders

International customers are responsible for any customs duties, import taxes, brokerage fees or other charges imposed by the destination country, unless expressly stated otherwise at checkout.

The Fugg Hub does not control these charges and cannot predict the amount that may be assessed.

Delivered Packages

If tracking indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbours and the carrier.

Please contact us if you need assistance with a delivery issue.